Organizing your data (for example, transferring images from internal memory to a microSD card) directly on your smartphone is quite inconvenient, so a lot of people connect the device to the computer for that purpose. Android smartphones use for data transmission the MTP protocol, which is most likely to be mistakenly implemented in Windows 10. This error is quite dangerous as it can result in permanent data loss.
MTP (Media Transfer Protocol) is used to exchange data between a smartphone and a computer. True, it has quite a few limitations, such as the lack of support for parallel operations, but somehow it does not seem that smartphone manufacturers are turning to a more efficient solution. The biggest advantage of MTP is that it is supported practically by all operating systems. On Microsoft systems, MTP support has already appeared in Windows XP, so we do not need to install any additional applications or drivers to copy files from the smartphone or move them between folders. However, recent reports are quite disturbing.
Moving data inside a smartphone using Windows 10 may result in data loss.
The first reports of this problem appeared recently in Reddit. The data transfer (i.e. both copying and moving) between a smartphone and a computer works properly. However, the operations that take place between the directories on the smartphone are problematic. The most critical operation is moving files from one folder to another. After this operation, you may find that the files are not both in the source and destination locations. It is safer here to copy files first and then remove them from the source. The second way is to move the data first to your computer and then to the destination folder on your smartphone. Of course, you can also use the file manager on your smartphone, but the problem in the first place is that these applications are not convenient to use on small screen.
This problem affects different smartphone models with different Android versions.
Unfortunately, we do not have any official statement from Microsoft, Google, or any smartphone manufacturer. We have to rely on reports from Internet users who have so far noticed the MTP problem on the following models:
- Android 8: Nexus 6P, 5X
- Android 7: HTC U11, Nokia 6, OnePlus 3.5, Xiaomi Mi 6, Mi Mix, LG K8, G5, Motorola Moto G3, G5
- Android 6: Sony Xperia Z3 Compact, Huawei Honor 7
- Lineage OS 7.1.1: Samsung Galaxy S5
- Unknown version of system: Galaxy S2, S4 mini HTC 10, 8s Sony Xperia Z, Xperia Z5 Huawei Mate 9, P8 Lite
Interestingly, users of newer Samsung models with Android 7 (Galaxy A3, A5, Edge S6, S7, S8 and Tab A), BlackBerry Priv and Huawei Honor 8 claim that the problem is not present.